Featured learning path
Office IT Admin Survival Guide
New users, Active Directory, permissions, Microsoft 365, email, printers, SharePoint, OneDrive, MFA, troubleshooting, and escalation.
View the course outlineThe IT work people actually ask you to do
Everyday IT
Practical guidance for helpdesk technicians, junior administrators, MSP techs, and office admins who inherited IT and need to get common work done without guessing. Start safe. Understand what matters. Fix the problem. Know when to stop.
Start here if the ticket is sitting in front of you
Everyday IT is the practical front door to KrippyTech. It focuses on repeatable work, common mistakes, safe changes, and the checks that help you avoid turning a small issue into a bigger one.
Core method
Users → Groups → Access
Learn the simple mental model behind onboarding, permissions, Microsoft 365 access, SharePoint, and many of the problems new technicians see every week.
Everyday IT topics
Built around the work that shows up constantly in offices and MSP helpdesks.
01 · Available now
New Users & Onboarding
AD accounts, Microsoft 365 licensing, groups, email, access, devices, and the things people forget during new-hire setup.
Set up a new user02 · Available now
Active Directory
Creating users safely, copying known-good setups, OUs, useful user properties, group membership, lockouts, and common logon issues.
Work safely in Active Directory03 · Available now
Groups & Permissions
Security groups, distribution lists, role-based access, NTFS versus share permissions, and a practical way to think through access denied.
Understand groups and permissions04 · Available now
Microsoft 365 & Email
Licensing, user and shared mailboxes, distribution lists, common mailbox problems, and basic mail trace.
Troubleshoot Microsoft 365 email05 · Available now
Printers
Drivers, ports, PCL versus PS, quick installs, test prints, spooler problems, and why a printer works on one machine but not another.
Troubleshoot a printer06 · Available now
SharePoint & OneDrive
Plain-English file access, group-based permissions, sync problems, and why something can work in the browser but fail in File Explorer.
Fix SharePoint and OneDrive access07 · Available now
Passwords & MFA
Resets, cached credentials, lockouts, registration problems, mobile versus desktop symptoms, and safe MFA recovery concepts.
Troubleshoot sign-in and MFA08 · Available now
Troubleshooting & Escalation
What changed, one user versus everybody, where to look first, what to verify, and which changes should not be made casually.
Use the troubleshooting frameworkOutlook
Rebuild an Outlook Profile
Prove the mailbox is healthy, create a fresh Classic Outlook profile, let it resync, and verify before removing the old profile.
Rebuild the profileWindows
Clear Windows Temp Files Safely
Clean the common Temp locations, skip active files, and know when cleanup is no longer the real answer.
Clean Temp filesOneDrive
Recover Disk Space with Files On-Demand
Understand OneDrive status icons, distinguish logical size from physical disk use, and release cached files without deleting cloud content.
Recover disk spaceVPN
VPN Troubleshooting
Separate the client, gateway, reachability, credentials, MFA, backend authentication, and post-connect resources.
Prove where the VPN failsScanner
Scanner Not Detected
Work from power and USB path through Windows detection and vendor software before blaming the device.
Troubleshoot a scannerScan to Email
Copier or Microsoft 365?
Use scan time, Exchange receive time, quarantine evidence, and copier transmission history to locate the delay.
Trace scan-to-emailDo the common work confidently without pretending every problem is simple.
Everyday IT teaches the safe, practical layer first. When the problem gets deeper, KrippyTech's tutorials, cases, MSP University, PowerShell, and advanced material are there for the next level.