Draft Microsoft 365 Tutorial

Create a Microsoft 365 Shared Mailbox

A practical walkthrough for creating a shared mailbox, assigning members, configuring access, and confirming everything works correctly.

Draft content

This creation guide is not yet complete. Do not use it as a production procedure until the steps, PowerShell commands, and verification checks have been reviewed and published.

Overview

This tutorial will explain when to use a shared mailbox and how to configure one in Microsoft 365.

What you need

  • Microsoft 365 administrator access
  • A name and email address for the shared mailbox
  • A list of users who need access

Step-by-step instructions

Detailed Microsoft 365 admin center steps will be added here.

PowerShell option

The PowerShell method will be added here.

Common mistakes

Common configuration issues and troubleshooting notes will be added here.

Verification

Final checks for mailbox access, permissions, and mail flow will be added here.

Related tutorials

Already have access but cannot see the mailbox? Use Shared Mailbox Not Showing in Outlook .